Privacy policy

Privacy Policy

Last updated: March 7, 2026

Whittled Grace Gifts operates this store and website, including all related information, content, features, tools, products, and services (the “Services”), to provide customers with a curated online shopping experience. Whittled Grace Gifts is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase from our website or otherwise interact with our Services.

By accessing or using our website and Services, you acknowledge that you have read and understand this Privacy Policy.


Personal Information We Collect

When we refer to “personal information,” we mean information that identifies or can reasonably be linked to you.

We may collect the following types of information:

Contact Information

• Name
• Billing and shipping address
• Phone number
• Email address

Payment Information

Payment information such as credit or debit card details is processed securely by Shopify and our payment providers. Whittled Grace Gifts does not store full credit card numbers on our servers.

Account Information

If you create an account, we may collect login details such as username and password.

Transaction Information

Information about products you view, add to your cart, purchase, return, exchange, or cancel.

Communications

Information you provide when contacting us for customer service or support.

Device and Usage Information

Technical data such as IP address, browser type, device information, and how you interact with our website.


Sources of Personal Information

We collect personal information from the following sources:

• Directly from you when you place an order or contact us
• Automatically through Shopify, cookies, and website technologies
• From service providers that help us process payments, shipping, and analytics
• From partners or third parties where permitted by law

Whittled Grace Gifts does not sell or rent personal customer data to third parties.


How We Use Your Personal Information

We use personal information to operate and improve our services, including:

Providing and Improving Our Services

• Processing payments
• Fulfilling orders
• Shipping products
• Providing order updates
• Improving the shopping experience

Customer Communication

• Responding to customer inquiries
• Sending order confirmations and shipping updates

Marketing and Promotions

We may send promotional emails about new products, sales, or updates. You may unsubscribe at any time using the link in the email.

Security and Fraud Prevention

We monitor transactions and website activity to detect and prevent fraud or misuse of our services.

Legal Compliance

We may disclose information if required by law or necessary to protect our rights or those of our customers.


Cookies and Tracking Technologies

Like most online stores, our website uses cookies and similar technologies provided through Shopify.

Cookies help us:

• Remember customer preferences
• Maintain your shopping cart
• Understand how visitors use our website
• Improve our store and services

You may disable cookies in your browser settings, though some website features may not function properly without them.


How We Share Personal Information

We may share personal information with trusted third parties in limited situations, including:

Service Providers

With companies that assist with payment processing, shipping, website hosting, and analytics.

Marketing and Advertising Partners

With marketing platforms that help us measure advertising performance and improve promotions.

Legal Requirements

If required to comply with laws, regulations, or lawful requests from authorities.


Shopify Platform

Our store is hosted on Shopify. Shopify provides the online e-commerce platform that allows us to sell our products and services.

Information you provide may be shared with Shopify to enable secure payment processing and store functionality.

To learn more about how Shopify handles personal data, please review the Shopify Consumer Privacy Policy.


Third-Party Websites

Our website may contain links to third-party websites or services that we do not control. We are not responsible for the privacy practices or content of these websites.

We encourage you to review the privacy policies of any external websites you visit.


Children's Privacy

Our Services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information to us, please contact us so that we can remove the information.


Data Security

We take reasonable administrative, technical, and physical safeguards to protect personal information.

Payments are processed securely through Shopify’s encrypted payment system. Whittled Grace Gifts does not store full credit card numbers on our servers.

However, no online system can guarantee complete security.


Data Retention

We retain personal information only as long as necessary to:

• Fulfill customer orders
• Maintain required business records
• Comply with legal obligations
• Resolve disputes


Your Rights and Choices

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request corrections to inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications

To exercise these rights, please contact us using the information below.


Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our operations, legal requirements, or policies.

When updates are made, we will revise the “Last updated” date at the top of this page.


Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights regarding your personal information, please contact us:

Whittled Grace Gifts
PO BOX 81
Minneapolis, NC 28652
United States

📧 support@whittledgrace.com
🌐 www.whittledgrace.com